How do I place my First Order?

You can place order by just a call to the given number.You can also visit our stores directly with your clothes.

How much time you take for delivery?

We normally take 3-4 days for delivery.But it may vary depending upon the type of garment and any tough stains.

What are the Payment Methods accepted at your store?

We accept all kinds of Payments be it Cash,UPI or Card.

Can you remove all type of stains?

Almost YES!But we have to restrict ourselves based on color and quality of garment.

Can you remove Ink leakage spots from Clothes?

Yes we can.But sometimes due to color and texture of clothes we have to restrict ourselves from usage of strong chemicals.In that case spots may remain even after our treatment.

Kindly do not treat any such stains at home.Bring it to US as soon as possible! *Do not use water or detergents on such clothes*

What if my clothes get lost by Amritsari?

No Chance! We have end to end garment tracking system. We keep your clothes tagged with QR codes and Bar codes at various levels. So! there is absolutely no chance of your clothes getting lost.

Also you will be updated through our Application where your cloth is so that you don’t have a fear of losing your valuables!

“My clothes still have colour spots after drycleaning.Is Amritsari losing its efficiency?”

Absolutely Not! We are committed in providing quality services. But modern day food items use synthetic colours which can’t be removed even after use of strong chemicals. In case you face such issue do tell the store manager or Pick up guy beforehand and we will treat your clothes separately.

Please place your order once again and if its our mistake we will treat it for "FREE"

“My cloth/Garment is quite expensive with decorative items on it.Will it be destroyed in dry cleaning?”

This depends on quality of the decorative items. Although we maintain full care while dealing with such items there can be chances of mistakes if cloth is not branded or such items are attached using cheap chemical and gums. Do tell us before hand in case of expensive clothes and any lucrative and decorative items.We don’t offer any grantee in such a case.

Are their any Terms & Conditions attached to your service?

Yes.We do have terms and conditions attached to our Service.

TERMS & CONDITIONS

Jurisdiction

All disputes arising from our services shall be subject to the jurisdiction of Jaipur courts only, to the extent permitted by law.

Starched Garments

Starched garments should preferably be used within 7 days of delivery. We are not responsible for changes in starch quality thereafter

. Unclaimed Garments

Garments not collected within 30 days of the scheduled delivery date shall be stored at the customer's risk. Storage, handling, or disposal of unclaimed garments shall be subject to applicable law.

Fabric & Colour Risks

We exercise reasonable care in processing garments. However, we are not responsible for damage resulting from inherent fabric defects, weak or unstable dyes, normal wear and tear, shrinkage due to fabric characteristics, manufacturer defects, or damage to embroidery, sequins, beads, prints, embellishments, adhesives, or decorative work.

Stain Removal

Every reasonable effort will be made to remove stains. However, complete stain removal cannot be guaranteed, and we shall not be responsible for stains that are permanent, aged, chemically altered, or otherwise non-removable through professional cleaning methods.

Customer Disclosure

Customers must inform us of any existing damage, colour bleeding issues, special care requirements, prior alterations, or unusually high-value garments before processing.

Valuables in Garments

Customers are responsible for removing cash, jewellery, documents, electronic items, and other valuables from garments. We shall not be liable for items left in pockets or attached to garments.

Compensation for Loss or Damage

In case of proven loss or damage attributable to our negligence, compensation shall be limited to 5 times the cleaning charges paid for the garment or its depreciated value, whichever is lower, unless a higher value has been declared in writing and accepted by us at the time of booking.

Delivery Schedule

Delivery dates are estimates only. While every effort is made to deliver on time, delays may occur due to workload, equipment breakdown, weather conditions, power failures, supply disruptions, or other circumstances beyond our reasonable control.

Inspection & Claims

Customers are requested to inspect garments at the time of delivery. Any claim regarding damage, loss, shortage, or service quality must be reported within 48 hours of delivery along with the original receipt for investigation.

Categories

  • First Order 15
  • Process Related 9
  • Payments 4
  • Refunds 5
  • Terms & Conditions 3

AMRITSARI

Providing Laundry and Drycleaning services since 1950

Get In Touch

For any complaints & Queries

Shop No.30,Gopal Ji Ka Rasta,Chaura Rasta

+91 7665 438 885

info@amritsari.in

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